FAQs

How do I schedule an appointment for Community Support Services?

To schedule an intake appointment, please call Adult Mental Health Admissions. 330.253.3100. If you have questions about Community Support Services or need assistance with the intake process, please call 330.253.9388. You may also complete the Intake Inquiry Form.

What services does Community Support Services provide?

Community Support Services provides comprehensive behavioral and primary health care services for adults living in Summit County including case management, clinical services, housing, employment, and medical services.

WILL my information be kept confidential?

Community Support Services will maintain your information as confidential. If there are family members, friends, treatment providers, and other professionals you wish to have involved in your treatment, you will be asked to sign releases of information. A release of information is valid for one year unless other specified.

How do I pay for services?

Community Support Services accepts Medicaid, Medicare, and MyCare Ohio. We do accept some commercial insurances. If you do not have any type of insurance coverage, you may quality for funding from the Summit County Alcohol, Drug Addiction, and Mental Health Services Board (ADM) for behavioral health services. We will also work with you to determine if you are eligible for Medicare and/or Medicaid. Please do not let cost keep you from getting help.

What are your hours?

Community Support Services is open Monday thru Friday, 8:30am – 5:00pm. The residential programs operate 24 hours day/7 days per week. Some of the case management teams provide evening and weekend services based on client needs.

Get Help Now

We are here to help. It can be a confusing time. You may feel overwhelmed. Disconnected. Anxious. Sad. In Summit County, the starting point for mental health services for adults is the Summit County Adult Mental Health Admissions unit. This is located at Portage Path Behavioral Health. If you need services at Community Support Services, you will be referred after you complete the intake.

You can call Summit County Adult Mental Health Admissions directly to request an intake appointment at 330-253-3100.

As we know reaching out for help can be difficult and the process can be confusing, you may contact Community Support Services directly for guidance. We will help walk you through the process. We are happy to talk with you about options and whether treatment is right for you. There are times when the person struggling with mental health symptoms doesn’t always recognize the difficulties he or she is experiencing.

If you are concerned about someone you care about, we also encourage you to contact us. We will help you understand the services available in Summit County.

Complete Form

Call 330-253-9388 and request to speak with a Community Support Services Assessment Specialist.

Community Support Services will respond to all requests within one business day. If you are having suicidal thoughts or experiencing symptoms requiring more immediate assistance, please go to the nearest emergency room or Psychiatric Emergency Services, located behind St. Thomas Hospital at 330-762-6110.

Online Screening

Mental health is a key part of your overall health. A brief screening is a quick way to determine if you or someone you care about should connect with mental health services – for a checkup from the neck up.