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Residential Treatment- (Keith Stahl, Director of Residential Services)
Residential treatment programs provide habilitation. Each of these programs is transitional, with an average stay of between six to nine months. Participation in Community Support Services, Inc Intensive Treatment Services (ITS) Programs is a requirement, unless the person is involved with other groups, employment, or other activities as recommended by the treatment team. Residents are approved based on progress towards goals and the level of functioning as assessed by the LOCUS (Level Of Care Utilization System). A person must receive a score of 24 or higher on the LOCUS assessment to remain eligible for residential treatment. A person must also be able to derive benefit from habilitation services in the areas of Illness Management, Independent Living Skills Development, and Social Skills Training, with the potential to live in a more independent setting.
The three homes owned and operated by Community Support Services provide programming and staff on a twenty-four hour basis. Programming is provided to focus on recovery, symptom management, and basic self-care and socialization skills. Residents make choices about activities, menu planning, and the distribution of household duties. The goal of the program is to teach the skills necessary to enable program participants to live in supported community settings.
Kibler Hall- (Patricia Henderson, Site Supervisor)
Maggie Carrol Smith House- (Linda Marcinko, Site Supervisor)
Edgerton House- (Beverly Saunders, Site Supervisor)
Tarry House, another Residential Treatment group home, is owned and operated by Tarry House Inc. and offers structured, twenty-four hour programming designed to promote reintegration of residents to the community. Tarry House uses a step-system to provide regular feedback to residents about their progress in the program, individualized programming, including a token-economy system to shape and reinforce desirable skills and behaviors.
Tarry House, Inc- (Michael Bullock, CEO)
Supported Housing Services
Licensed Adult Care Facilities- (Keith Stahl, Director of Residential Services)
Community Support Services, Inc works with a variety of providers to provide room, board, and personal care services to persons who require on-going support and care. There are various levels of services and supervision provided within each facility. Residents are matched with the appropriate facility based on their support needs and the facility that most closely matches their service needs. Placement in Adult Care Facilities is typically reserved for persons who cannot live in supportive housing programs in the community due to the intensity of their needs.
North Coast Community Homes- (Janice Stahl, Tenant Representative)
The adult mental health system currently has 112 apartments owned and operated by North Coast Community Homes. These properties are designed to provide affordable housing to persons who are eligible for Community Support Services, Inc services. Tenants of these apartments pay only 40 percent of their income for rent and utilities and must apply for Section 8. North Coast staff provides management and maintenance of the apartments, while the Community Support Services, Inc residential department is the referral source when vacancies exist. Priority for housing is for persons who are homeless, difficult to house, or leaving transitional housing.
Housing Assistance Program- (Keith Stahl, Director of Residential Services)
The Housing Assistance Program (HAP) provides transitional rental assistance connected to various apartments managed by North Coast Community Homes and other landlords. These apartments are inspected to ensure that the housing meets “Housing Quality Standards”. Supportive services are provided through the Community Support Services, Inc Community Psychiatric Supportive Treatment (case management) department to individuals leasing these apartments based on the individual needs and desires of persons served. Tenants pay 40 percent of their income for housing, and the rental assistance pays the balance of the rent. This assistance is ended when the participant receives a Housing Choice Voucher (formerly called a Section 8 voucher) or after 3 years of participation. Individuals must be eligible for a Housing Choice Voucher in order to participate in the HAP.
Shelter Plus Care Program- (Keith Stahl, Director of Residential Services)
The Shelter Plus Care Program is only available to those individuals who are currently homeless. The program provides a set-aside of Housing Choice Vouchers to individuals who qualify as homeless with a chronic mental illness. A letter from the shelter (or from the case manager if the person is on the street) is necessary to verify homelessness. Participants pay 30 percent of their income for rent and utilities. Priority is given to those individuals who are deemed “Chronically Homeless” as defined by HUD. The Residential Department of Community Support Services, Inc refers qualified individuals to the local housing authority who administers the vouchers. Community Support Services, Inc is responsible to provide a dollar for dollar match in supportive services for each dollar of rental assistance provided.
Safe Haven- (Darrell Hill- Safe Haven Supervisor)
The Safe Haven programs are designed to create a safe, secure environment for homeless individuals with severe and persistent mental illnesses to engage in treatment at their own pace. Tenants are not required to participate in services, but are required to follow basic house rules. Tenants sign a traditional tenant landlord lease and are required to pay 30% of their income toward rent. Both facilities are monitored 24 hours a day. Referrals to these programs are submitted to the residential department.
Waterloo Safe Haven- This program is owned by North Coast Community Homes and staffed by Community Support Services, Inc. This facility serves 8 individuals. Each unit contains a kitchenette, living quarters, and a private bath. The common areas are comprised of a shared living room with television, a full kitchen, and laundry facilities.
Weisman Safe Haven- This program is operated by Community Support Services, Inc and provides permanent housing to 10 formerly homeless individuals. Three of the 10 units have an attached bathroom and the remaining seven units share bathroom facilities. There is a shared living room, Kitchen, Laundry facilities, and a multi media room.
Loan Assistance Program- (Keith Stahl, Director of Residential Services)
The Loan Assistance Program is an interest-free revolving loan program to assist individuals meet costs associated with starting a household. Eligible expenses include security and utility deposits, and basic furniture. Payments are negotiated to keep loans affordable, with loan amounts not to exceed the ability to pay off the loan within 18 months. Under most circumstances, representative payeeship is required.
Tenant Rehabilitation Program- (Bruce Winer, PHA Liaison)
The Tenant Rehabilitation Program serves persons who are homeless and ineligible for public housing due to past criminal charges. The program provides individuals the opportunity to demonstrate their fitness as tenants as they receive rental assistance and advocacy. Programming is offered to target issues that may become barriers to successful tenancy. Persons who successfully complete this program will be considered for public housing. The tenant Rehabilitation Program also provides a liaison to AMHA for program participants to monitor goals in the Tenant Rehabilitation Plan and advocate for acceptance into Section 8.
AMHA Liaison Services- (Bruce Winer, PHA Liaison)
Liaison Services refer to the availability of assistance in obtaining information necessary to successfully obtain and maintain housing administered through the Akron Metropolitan Housing Authority (AMHA). This assistance is offered to individuals applying for housing through the senior, family development, or Housing Choice Voucher Program at AMHA. Services include verification of applicant placement on the waiting list. Assistance in navigating the appeals process for persons denied services due to disqualification from programs, and assistance in obtaining accommodations for disability-related housing issues.
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