Crisis Intervention

Life can be difficult. At times, you may need someone to speak with at 3 a.m. There may be a time when you are concerned about the well-being of your father. It may be your daughter was recently released from the psychiatric unit at a local hospital, but you feel as if she is still struggling.

Community Support Services understands the challenges you may encounter.

We want to help you and your family.

Emergency Services and After-Hours Response

All communities in Summit County have police officers and other first responders who have completed specialized training in how to respond to mental health emergencies. If you need to call for emergency services for someone experiencing a mental health or substance abuse emergency, please request a CIT (Crisis Intervention Trained) officer.

Psychiatric Emergency Services
24/7 Psychiatric Emergency Services

Support Hotline
Crisis and Suicide Hotline. Free. Confidential.

Service Coordination

In an effort to connect with individuals in crisis, Community Support Services has established a partnership with the Akron Police Department to provide crisis outreach. Additionally, interventions are coordinated as appropriate with the Summit County Sheriff and other police departments.

During agency hours, please call 330-253-9388 for assistance. For after-hours support, please call local police and request a CIT (Crisis Intervention Trained) officer.

Community Support Services also will join the Akron Police Department for follow-up outreach following a previous call for police support. During these calls, the social worker will assess the immediate mental health and other needs of the individual.

If further assistance is needed, the social worker can assist in making the arrangements.