Life can be difficult, and Community Support Services understands the challenges you face. If you or someone you love is experiencing a challenge or crisis, we want to help. All communities in Summit County have police officers and other first responders trained in how to respond to mental health emergencies. When calling the police department, you can request a Crisis Intervention Trained (CIT) officer.

For emergency services or support outside of agency hours, call:

988 Suicide & Crisis Lifeline - Call 988, text to 988, or visit

CSS After Hours Supervisor - 330-571-5881

For those under the age of 21, Crisis Mobile Response - 330-564-4520

Addiction Helpline - 330-940-1133

Support Hotline – 330-434-9144
Free, confidential crisis and suicide hotline.

Crisis Text Line - Text 4hope to 741741

Veterans Crisis Line - Dial 988, then press 1; or chat

Veterans Crisis Text Line - Text 838255

Other Available Support: United Way Homeless Hotline - 330-615-0577

Service Coordination

CSS partners with the Akron Police Department to connect with individuals in crisis. Interventions are also coordinated with the Summit County Sheriff’s Office and other police departments. CSS social workers join officers for follow-up outreach after a call for police support. The social worker will assess the mental health and other needs of the individual and can arrange for further assistance. 

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Patient in crisis