Life can be difficult, and Community Support Services understands the challenges you face. If you or someone you love is experiencing a challenge or crisis, we want to help. All communities in Summit County have police officers and other first responders trained in how to respond to mental health emergencies. When calling the police department, you can request a Crisis Intervention Trained (CIT) officer.

For emergency services or support outside of agency hours, call:

  • 988 SUICIDE & CRISIS LIFELINE - Call 988, text to 988, or visit 988lifeline.org

  • CSS After Hours Supervisor - 330-571-5881

  • Addiction Helpline - 330-940-1133
  • Crisis Text Line - Text 4hope to 741741
  • Portage Path Psychiatric Emergency Services (PES) - A 24/7 care center that uses the best practices in psychiatric care to help individuals manage psychiatric emergencies, stabilize crises and return safely to the community. Located at: ADM Crisis Center, 10 Penfield Ave., Akron, OH 44310. Phone: 330-762-6110.
  • Veterans Crisis Line - Dial 988, then press 1; or chat veteranscrisisline.net.
  • Veterans Crisis Text Line - Text 838255
  • Other Available Support: United Way Homeless Hotline - 330-615-0577

Service Coordination

CSS partners with the Akron Police Department to connect with individuals in crisis. Interventions are also coordinated with the Summit County Sheriff’s Office and other police departments. CSS social workers join officers for follow-up outreach after a call for police support. The social worker will assess the mental health and other needs of the individual and can arrange for further assistance. 

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Patient in crisis